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Store working hoursShow ordering availability based on the hours each store actually operates.
Online Store · eCommerce · POS synchronized
Online Store & eCommerce for Retail, Restaurants & Small Businesses, Toronto Canada
Take orders online without separating your website from your day-to-day POS operation. LimeOrder connects your online store, product catalogue, ordering, payments, pickup, delivery and location selection with the POS your team already uses.
Online store preview
POS synchronized
Retail + restaurant ready
Pickup + delivery
Multi-location ordering
Everything customers need to order—and everything staff need to fulfil it.
Run the customer-facing online shop and the in-store workflow as one connected operation instead of maintaining separate systems.
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Store holidaysDefine holidays and closure dates so customers see accurate online ordering availability.
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Fully synchronized with POS orderingKeep online orders connected to the LimeOrder POS workflow used by staff at the store.
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New-order POS alertsAlert the POS system when a new online order arrives so staff can respond quickly.
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Kitchen printer & KDS routingAutomatically send eligible restaurant orders to a kitchen printer or Kitchen Display System when the order is placed.
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Product catalogueOrganize products, menu items, descriptions, pricing and customer-facing ordering choices in one catalogue.
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Product image galleryShow customers clear product or menu images to help them browse and choose online.
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Advanced food modifiersLet restaurant customers customize meals, toppings, sizes and other modifier choices before checkout.
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Basket managementCustomers can add items, remove items and review their basket before placing an order.
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Flexible payment choicesSupport pay-at-checkout workflows as well as payment at pickup or delivery according to your setup.
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Store alerts & ordering notesDisplay important store notices, special instructions or ordering information directly on the online ordering page.
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Store-location selectionLet customers select the correct location before ordering—ideal for franchises and multi-location businesses.
One eCommerce platform, three different business workflows.
The same online store foundation can be configured around the way a retail store, restaurant or small business actually sells.
Retail and small business
Sell products online from retail stores, boutiques, grocery shops and other small businesses while keeping online orders connected to LimeOrder POS.
- Product catalogue and image gallery
- Online basket and checkout
- Pickup or delivery options
- Store hours and holidays
- POS alerts for new orders
- Multi-location store selection
- Online product or service catalogue
- Customer-friendly basket
- Flexible checkout options
- Store notices and holiday controls
- Live POS order alerts
- Single or multiple locations
Restaurants
Turn the same platform into a restaurant online ordering system built around kitchen fulfilment.
- Advanced food modifiers
- Menu catalogue with images
- Automatic kitchen printer routing
- Kitchen Display System (KDS) routing
- Pickup, delivery or online payment
- Special ordering alerts and notes
From online order to in-store fulfilment.
Keep the ordering flow simple for customers while making sure store and kitchen staff receive the information they need.
Customer chooses a store
For multi-location businesses, the customer selects the location they want to order from.
Customer builds the order
Products, images, modifiers and the basket make it easy to customize and review the order.
POS receives the order
The store is alerted when the new synchronized online order arrives.
Team fulfils it
Restaurant orders can route to the kitchen printer or KDS while retail teams prepare pickup or delivery.
Franchise & multi-location
Send each order to the right store.
Customers can select a location when ordering online, while each store can maintain its own working hours, holidays, alerts and fulfilment workflow.
Multi-location online ordering
- Store selection before ordering
- Location-specific working hours
- Store holiday controls
- POS alert at the selected location
- Kitchen routing for restaurant locations
- Pickup or delivery workflows by store
Online Store & eCommerce — Frequently Asked QuestionsView 22 questions about online orders, checkout, pickup and POS synchronization.
Will LimeOrder help add our menu or products to the online store?
Yes. Contact us to arrange your catalogue setup, including menu or product categories, items, prices and modifier choices for your online store.
Can customers order from a phone or computer without visiting our store?
Yes. Customers can browse your online catalogue and place an order through the customer-facing online store using a web browser.
Is LimeOrder online ordering only for restaurants?
No. LimeOrder’s online store supports restaurants, retail stores and other small businesses. The catalogue and ordering workflow can be configured for the business type.
Does the online store synchronize with LimeOrder POS?
Yes. LimeOrder connects online orders with your POS so staff can manage incoming online orders alongside their in-store operations.
Can we control online ordering hours and holiday closures?
Yes. You can define store working hours, holidays and closure dates so customers see ordering availability that reflects your store’s schedule.
Can we show product photos and descriptions in the online catalogue?
Yes. LimeOrder supports a product catalogue with images and descriptions, helping customers understand menu items or products before ordering.
Can customers review and edit their basket before placing an order?
Yes. Customers can add and remove items and review their basket before submitting an online order.
Can online customers customize food and drinks with modifiers?
Yes. LimeOrder supports advanced modifier choices so customers can select menu options such as sizes, toppings and other configured customizations before checkout.
Does online ordering support quantity-based and nested modifiers?
Yes. LimeOrder supports quantity-based and nested modifier workflows. For example, a meal can include a salad side with a further dressing choice.
Can online restaurant orders go directly to a kitchen printer or KDS?
Yes. Eligible restaurant orders can be configured to route automatically to a kitchen printer or kitchen display system after the order is placed.
Will staff receive a POS alert when a new online order arrives?
Yes. LimeOrder can alert the POS when a new online order arrives, helping staff notice and respond to incoming orders.
Can staff accept or decline incoming online orders?
Yes. LimeOrder supports accepting or declining incoming online orders through the connected POS workflow.
Can customers pay online or pay at pickup or delivery?
Yes. The ordering flow can support payment at checkout as well as payment at pickup or delivery, depending on your business configuration.
Can we offer pickup and delivery through our online store?
Yes. LimeOrder supports pickup and delivery ordering workflows according to the options configured for your business.
Can customers choose a store location before ordering?
Yes. Customers can select the appropriate store location when placing an order, helping franchises and multi-location businesses route orders to the right store.
Can we display store notices and special ordering instructions?
Yes. LimeOrder supports store alerts and ordering notes so customers can see important notices or instructions while ordering.
Can we manage inventory and purchasing alongside online sales?
Yes. Your connected LimeOrder POS provides inventory and purchasing tools in applicable plans, helping you manage stock and purchases alongside sales. Confirm the inventory setup needed for your catalogue during configuration.
Do we need QuickBooks to view accounting reports for our sales?
You do not need QuickBooks to access your accounting reports. LimeOrder includes accounting reports within the system, allowing you to review business reporting directly.
Can we limit which staff can manage orders and POS features?
Yes. LimeOrder lets you define staff roles and assign permissions, giving each employee access to the functions they need while restricting management features.
Can we manage promotions for our connected business in LimeOrder?
Yes. LimeOrder POS supports promotions for selected items, specific days and hours, and a defined duration. Contact us to confirm how your chosen promotions should apply to online orders.
Can connected restaurant orders produce cup labels for takeaway drinks?
Yes. With a compatible label printer configured in the POS workflow, drink orders can produce cup labels showing the drink name and selected modifiers.
How much does LimeOrder’s online store cost, and which modules do we need?
Pricing depends on your POS plan, online ordering setup, locations and any additional modules or hardware. Contact us for a quote covering the complete setup. LimeOrder software subscriptions can be cancelled anytime without a cancellation penalty.
Online store consultation
See how your online store can connect directly to your POS.
Tell us about your retail store, restaurant or small business. We can show you the catalogue, ordering, checkout, pickup, delivery, POS alerts, KDS routing and multi-location workflow that fits your operation.
Connect your online store to the POS.
See how LimeOrder can connect online ordering, products, restaurant modifiers, checkout, pickup, delivery, multi-location selection and in-store fulfilment for your business.